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Chatbot for websites

Instant answers that convert

Help visitors 24/7 with accurate, branded answers — reduce bounce and lift bookings with live rates and availability.

Instant answersLive ratesBrand‑matched
Penpally chatbot answering visitor questions

Trusted by modern hotel teams

GmailOutlookMewsBooking.com
Expedia

Grounded in your knowledge and website

Answers use your saved knowledge, menus, policies and live website content — so guests get precise, up‑to‑date information.

PoliciesMenusWebsiteFAQsKnowledge base
Penpally chatbot answering visitor questions
Website
PDF Menus
Knowledge Base

Website chatbot

Help visitors 24/7 with accurate, branded answers — reduce bounce and lift bookings with live rates and availability.

Instant answers

Answers availability, parking, breakfast, pet policy and amenity questions instantly, 24/7, reducing bounce and response times.

Live rates

Shows live rates with room details and links to booking — supports tracking, promo codes and attribution.

Brand match

Embedded widget that mirrors your fonts, colors and tone with light/dark modes and accessibility best practices.

Styled to match your brand

Customize fonts, colors and tone. The embedded widget adapts to dark/light themes and accessibility best practices.

Security and privacy

EU hosting, GDPR focus and role‑based access. Data is encrypted in transit and at rest with enterprise‑grade standards.

Website Chatbot FAQs

Data grounding, styling, security and more.

Website chatbot answering guest questions

Upsell add‑ons

Promote parking, breakfast, spa and experiences contextually during conversations and checkout to lift ancillary revenue.

Multi‑language

Automatically responds in the guest's language with region‑appropriate phrasing for a native experience.

Ready to transform your hotel?

Join hotels already saving 70% of their time on admin with Penpally. Start your free trial today.

5-minute setup
GDPR compliant
English support